Dokbuakoo reinforces its leadership in natural innovation with herbal oral care products, promoting good dental health for Thais. It launched a special "Beautiful Smile, Healthy Start with Dokbuakoo" campaign: purchase Dokbuakoo health and beauty products (HBA) totaling at least 199 baht (the receipt must include at least one box of Dokbuakoo Herbal Salt Toothpaste, 150g).
Customers can redeem their receipts for free oral health check-ups by dentists, receive oral care advice, and get free tartar removal on a mobile dental clinic meeting clinic standards. Participants can also win many prizes during the event, held at five Lotus branches from 10:00 to 18:00, with details as follows:
26 - 27 Sep 2026 at Lotus Sukhaphiban 1 branch
3 - 4 Oct 2026 at Lotus Ram Inthra branch
17 - 18 Oct 2026 at Lotus Rama 4 branch
24 - 25 Oct 2026 at Lotus Sukhumvit 50 branch
31 Oct - 1 Nov 2026 at Lotus Laksi branch
One receipt equals one service right; daily service slots are limited. Interested individuals can find more details and conditions on the Facebook Page:Dokbuakoo
Sustainable growth in all dimensions Bangkok Bank Public Company Limited won first runner-up for exemplary comprehensive waste management in the banking category at its headquarters in Bang Rak District. This was part of the 50-District Comprehensive Waste Separation Model Contest for fiscal year 2026 organized by the Bangkok Metropolitan Administration's Environment Department.
This award reflects the bank's management and staff's commitment to the Zero Waste to Landfill Next mission under the Bualuang Save the Earth: 3R+ project, pursued seriously and continuously since the clear declaration in 2023 aiming for zero landfill waste and fostering a sustainable environmentally conscious corporate culture.
The bank passed a rigorous assessment by the Bangkok Environment Department under the Waste-Free Organization criteria in five areas: 1) policy and planning, 2) waste separation system, 3) education and behavior development, 4) communication and collaboration campaigns, and 5) achievements and goals toward Zero Waste.
At this occasion, Mrs. Pornpen Pimviriyakul, Manager of Office Building and Property, represented the bank to receive the award from Mr. Chadchart Sittipunt, Governor of Bangkok, at the Irawat Pattana Building, Bangkok Metropolitan Administration, Din Daeng.
Bangkok Bank has set strategies and policies on sustainability, including environmental and energy conservation policies aligned with ISO14001:2015 standards. In 2023, the bank declared its commitment to support the Bangkok Goals on Bio-Circular-Green Economy in the APEC region and aims for Zero Waste to Landfill, starting at its Rama 3 office and expanding to other bank buildings in Bangkok.
The bank sets clear targets and indicators, appointing the Bualuang Save the Earth: 3R+ team and Project Working Group to plan, implement, and monitor systematically, alongside promoting participation from executives and all employees via the Bualuang Green Team network. Results are regularly audited externally, demonstrating commitment to reducing environmental impact and advancing toward the Zero Waste to Landfill Next goal sustainably.
Two major awards won CardX Company Limited, a credit card and personal loan service provider under the SCBX Group, reaffirms its dedication to elevating customer service standards by winning two honors at The Best Thailand Contact Center Awards 2026 in the Over 100 Seats category: Gold Award for The Best Contact Center Operation of the Year and Silver Award for The Best Business Contribution Contact Center. The awards, presented by the Thai Contact Center Trade Association (TCCTA) at the Navy Auditorium, Bangkok, demonstrate CardX Contact Center's strength in delivering quality service, enhancing customer experience, and creating long-term business value.
In the rapidly changing digital era, the Contact Center plays a role beyond providing information or solving problems; it is a key Customer Experience Touchpoint reflecting brand quality, trustworthiness, and care in every interaction. Especially in credit card and personal loan businesses, service must combine speed, accuracy, customer understanding, and effective management to build confidence in every contact.