The Ministry of Commerce, through the Department of Internal Trade, has dispatched special inspection patrol vehicles to verify the accuracy and correctness of fuel pumps at gas stations across the country during the New Year festival, promoting fair trade and protecting consumer rights.
Witthayakorn Maneenetr, Director-General of the Department of Internal Trade, presided over the launch ceremony of the special inspection patrols for the project "Standard Fuel Pumps" during the New Year festival. As part of the plan to protect the public, special patrol teams are inspecting gas stations located on main roads, routes connecting provinces, and tourist areas in all regions to ensure that consumers receive the correct and full amount of fuel fairly. This inspection will take place from 1–26 December 2025, with an expected coverage of no fewer than 2,000 gas stations or approximately 40,000 fuel pumps, covering main routes and key tourist areas nationwide. The public is advised to check the fuel dispenser before refueling, ensuring the meter starts at zero liters and zero cost, and to verify the amount and price after refueling to protect their rights. Consumers are also encouraged to choose stations displaying the project’s "Standard Fuel Pump" sign issued by the Department of Internal Trade, indicating that the pumps have been regularly inspected and reported to the Department.
Additionally, stickers showing the expiration date of the certification are placed on inspected fuel dispensers for clear public visibility, reassuring that the pumps comply with legal accuracy standards.
Regarding the project " Standard Fuel Pumps" which is run by the Department of Internal Trade to build consumer confidence in receiving the full fuel volume, participating stations must regularly have their pumps inspected and report results to the Department. Stations meeting criteria receive a standard level emblem for public reference. Currently, 12 oil companies have enrolled over 6,878 stations, accounting for 88.55% of the major branded stations nationwide, with compliant stations receiving the emblem to assure consumers.
If consumers feel they have been treated unfairly when refueling, they can report complaints to the Department's hotline at 1569. Stations using inaccurate pumps or lacking certification marks face penalties of up to six months imprisonment or fines up to 20,000 baht, or both. Stations that alter pumps to cause inaccuracies face penalties of up to seven years imprisonment and fines up to 280,000 baht.
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