Supamas ordered the Consumer Protection Board to inspect a live-stream shop selling sauces priced between 5-15 baht in Pathum Thani province. They were shocked to find products awaiting destruction and expired items, ordering an immediate sales suspension while warning the public to beware of substandard goods.
Ms. Supamas Isarapakdi, Minister to the Prime Minister's Office and Chair of the Consumer Protection Committee, urged the Consumer Protection Board (CPB) to promptly investigate the facts and enforce the law after social media reports emerged about an online store live-streaming the sale of cheap products, raising concerns that some sauces and seasonings were items designated by the original company for destruction.
Ms. Supamas assigned Mr. Pradermchai Boonchuaylue, Advisor to the Minister to the Prime Minister's Office, along with CPB officials, the Consumer Protection Subcommittee of Pathum Thani Province, and the Pathum Thani Provincial Public Health Office to visit and monitor the inspection of Sompratana shop in Thanyaburi District, Pathum Thani Province, which sells sauces and cooking seasonings, to quickly clarify facts and reassure the public.
During the visit, officials received reports from the Pathum Thani Public Health Office. Previously, on 24 August 2026, they coordinated with the Consumer Protection Police Division and Thanyaburi Municipality to inspect, seize evidence, and prosecute the shop after finding abnormal live-stream sales of seasonings priced between 5–15 baht. The operator claimed to have purchased near-expiry products through online channels.
The investigation found violations under the Food Act B.E. 2522 involving expired foods, foods lacking FDA registration numbers, and foods without Thai labels, as well as the Cosmetics Act B.E. 2558 for unregistered cosmetics. Authorities have proceeded with legal measures accordingly.
Further checks on the cheap sauces and seasonings purchased in bulk revealed the shop had bought a full truckload for 20,000 baht from an online broker who claimed the products only had minor stains and slight label damage. However, upon arrival, many packages were broken and seriously damaged.
Additional investigation showed these products were designated by the original company for destruction, not intended for consumer sale. The shop suspended sales, covered the products, and coordinated their proper disposal.
Regarding a sign stating, “Only this shelf contains expired products; please only take if acceptable,” the shop owner explained it was an old label from a secondhand shelf and that there was no intention to sell expired goods. The shop has temporarily closed to clarify documents and related facts.
Ms. Supamas said the government prioritizes protecting consumer rights and safety, especially products that could affect public health. She instructed the CPB and related agencies to swiftly verify facts, strictly enforce laws, and coordinate efforts to prevent substandard or destruction-designated products from reaching consumers.
“We will not allow consumers to fall victim to substandard or destruction-bound products. The Consumer Protection Board is committed to thoroughly inspecting and safeguarding the public’s safety.”
Authorities also urged consumers to avoid purchasing unrealistically cheap products or suspicious sellers. They should check product labels, expiration dates, FDA registration numbers, and cosmetic registration information before buying to ensure safety for themselves and their families.
If consumers find substandard or potentially unsafe products, they can report tips to the FDA hotline 1556. Complaints about unfair products or services can be made to the CPB hotline 1166, the OCPB Connect app, the website www.ocpb.go.th, or any provincial Damrongtham center.
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