The Social Security Board announced after an urgent agenda discussion that it has approved the establishment of a Social Security Reform Task Force to study the management model of social security. The task force is given a 60-day deadline and the board apologized for the system malfunction.
On 27 Jan 2026 at the Social Security Office building, Pol. Lt. Col. Wannapong Kotcharak, Permanent Secretary of the Ministry of Labor, spoke after the 14th Social Security Board meeting, session 2/2026. He said the meeting covered several issues, including an urgent matter not originally on the agenda. The board agreed to set up a task force to study the structure for reforming the Social Security Office, to examine management models and adjust the structure to fit current social contexts. The task force has a 60-day timeline starting from the signing of the order by the Minister of Labor, expected within this week.
The task force will be chaired by the Permanent Secretary, with Minister of Labor Trinuch Thienthong serving as advisor. It will include four representatives of insured persons, four from employers, and four from government agencies, comprising the Permanent Secretary of the Ministry of Labor, the Secretary-General of the Social Security Office, representatives from the Ministry of Finance, the Office of the Council of State, and the Office of the Public Sector Development Commission (OPDC).
Regarding concerns about the system's operational issues affecting insured persons, the board has been continuously informed about efforts to resolve the problem. As chair, I represent the Social Security Office staff in apologizing to the public for the inconvenience caused. Although this issue was not formally on the meeting agenda, it is important and has been partially resolved, though not quickly enough to prevent the distress experienced by insured persons.