Listening to both sides of the drama clip "Barber" speaking dismissively to "customer" Recently, the shop owner responded and apologized if it caused worry
In a case where a Facebook user posted a message about a men's haircut shop along Sri Chum Road in Lampang Province, stating: "To the men's haircut shop on Sri Chum Road, the sign clearly says 9:00 AM to 9:00 PM. I arrived at 8:00 PM and waited until 9:00 PM. If you are no longer accepting customers, just say so directly. There's no need to make snide remarks about another customer, as if you're telling us you don't want us and to leave immediately. But you spoke like that. As the shop owner, that's not nice. If you plan to close earlier, please change the sign so no one else gets misled. It was disappointing."
Meanwhile, the audio clip features the shop owner muttering; listeners might think the barber was referring to someone. After the post went viral, many netizens criticized the person in the clip.
Most recently, on 5 April 2026 GMT+7, inquiries with the poster revealed the incident happened the previous night. They had been waiting for a haircut at the shop, which was still within the posted hours. After a while, the barber spoke as in the clip. At that time, only three people were in the shop: the barber, another customer, and the poster. Anyone hearing those words would likely think the same. Personally, if the barber was tired or unable to take more customers, they should have said so upfront to avoid waiting. Then, to hear such words while waiting is upsetting. Anyone would be troubled. Thus, the matter was posted on social media.
Subsequently, a reporter visited the barber shop and met Mr. A (a pseudonym), 30, the shop owner. He said a customer arrived to wait at 8:45 PM while he was coloring another client's hair, who is a regular and close customer. He admitted speaking to the coloring client but not to the waiting customer and was unsure how the misunderstanding occurred. He explained he was tired from a busy day and later told the regular customer as in the clip, not expecting it to cause the waiting customer to misunderstand.
He added that the waiting customer should have asked instead of posting the clip, as it damages the shop's reputation. If it caused misunderstanding, he apologized and did not want to argue further, noting he has received much criticism online. He hopes to avoid escalation and may reduce opening hours to allow more rest in the future.