The entire police station was thrown into chaos as debtors set call forwarding from loan app numbers to the Pattaya City Police Station phone line, causing officers to receive calls demanding repayment. Within three days, calls exceeded 200. The police chief ordered an urgent investigation to quickly identify and prosecute those responsible.
On 2 June 2026, reporters visited Pattaya City Police Station in Bang Lamung District, Chonburi Province, after a video circulated on social media showing police officers working at the radio call center speaking with individuals claiming to be creditors demanding debts. Although officers explained it was the police station’s number, they were verbally abused. The video was accompanied by the caption:
"Every day brings many issues. We don’t ask for sympathy, but these days are truly hectic. Today, from 8 a.m. to 4 p.m., just the two of us handled a wide range of cases: nearly 20 traffic accidents, about 30 incidents involving disturbed or intoxicated individuals, and many minor service calls. We even had to take food home. The worst are the loan app calls where borrowers redirected their calls to the station, making police handle at least 10 calls each. People don’t believe we are police, so we had to respond forcefully to stop calls all day."
Meanwhile, today, Police Colonel Anek Sarathongyu, Chief of Pattaya City Police Station, after receiving reports about the situation, visited the radio center staff to offer support and discuss preventive and corrective measures. During this visit, he was informed that since morning, over 10 harassment calls had come in, mainly debt collection calls related to loans from applications. Callers included both Thai nationals and individuals with accents resembling Cambodian.
Initially, the police recorded the phone numbers and blocked those making harassing calls. They also forwarded all these numbers to the investigative unit to conduct technical checks to identify the callers.
Police Colonel Anek Sarathongyu, Chief of Pattaya City Police Station, added that the station has a direct mobile phone line in addition to the emergency number 191, to facilitate quick contact from the public for reporting incidents.
However, in the past 2-3 days, an unwanted group has set call forwarding to the station’s number to avoid debt, leading creditors to call the police demanding repayment. Over three days, more than 200 such calls were received, resulting in confrontations between radio center staff and debt collectors. The video of these incidents went viral.
The police urge the public not to harass the station by making prank or debt collection calls, as this could delay genuine emergency calls or requests for assistance. So far, numbers making nuisance calls have been blocked, and the investigative unit is examining these phone numbers to identify their owners and will proceed with strict legal action.