Thai Airways has implemented measures to solve delayed baggage issues, providing a link for passengers to submit their information and have their bags delivered home without needing to wait.
On 27 Sep 2026, reporters reported that Suvarnabhumi Airport had received complaints from Thai Airways passengers about delayed outbound flights and long wait times for baggage on inbound flights. These issues have persisted since 26 Sep 2026, as previously reported.
Recently, Thai Airways introduced preliminary measures to address baggage delays. After passengers check in, they are asked to fill out the attached form.(Click the link)Passengers should provide their baggage tag numbers, after which Thai Airways will deliver their bags to their homes.
After the plane lands at Suvarnabhumi, passengers do not need to wait for their bags and can go straight home. Note: Passengers can submit their information in advance and add their baggage tag numbers later or scan the QR code below.
