The Traffic Police Division (TPD) announced a public service to assist residents experiencing flooding who need tow trucks to move their vehicles. Assistance is available free of charge with no fees.
On 27 Sep 2026 GMT+7, reports confirmed that the Traffic Police Division is offering free tow truck services without any cost.
The TPD informs residents wishing to use tow truck services to move vehicles after floodwaters recede that they can request assistance via the traffic hotline 1197. When calling, please provide your full name, location for service, and a contact phone number. Once water levels drop and access is possible, the TPD will dispatch tow trucks to move vehicles as requested. This service is free of charge. For more information or to request assistance, contact the traffic hotline 1197.