Julapan stated the social security system was not hacked and no data was leaked. He has filed a complaint and is pursuing legal action against the individual who used the Prime Minister's 13-digit citizen ID number unlawfully.
On 2 April 2026, Julapan Amornwiwat, Minister of Labour, posted on his personal Facebook that he was aware someone had taken the 13-digit citizen ID number of Prime Minister and Minister of Interior Anutin Charnvirakul, obtained from the internet, to register for the Social Security Office's e-self service system, entering their own email and phone number instead, then posted screenshots online.
He clarified to prevent misunderstanding that the social security system was not hacked and no data in the Social Security database was leaked. What happened was identity fraud, which is clearly illegal.
The root problem is the widespread buying and selling of citizens' personal data on the internet, an issue that must be addressed nationally, not just by the Social Security Office. The office has already filed a complaint to pursue legal action against the offender to the fullest extent.
Registering for e-self service by verifying identity through ThaiD is certainly safer than the old system, as it uses identity assurance level 2 (IAL2). Users can also access the system via government apps linked with the Social Security Office's e-self service platform.
Therefore, I believe providing multiple secure channels for the public to access government services through verified identity will enhance trust in digital government policies and various programs requiring identity verification, such as labor assistance measures or applications for worker benefits.
Julapan also emphasized the importance of not forgetting those with limited technology access, such as the elderly, disabled, and workers unfamiliar with apps. He will coordinate with the Social Security Office and the Digital Government Development Agency (DGA) to devise the best approach for everyone. Currently, the SSO website prompts insured persons who want to register for e-self service to download the Thai ID app via a QR code. After verifying their identity with Thai ID, they can log in to the SSO e-self service starting today. He will closely monitor progress going forward.