The government has upgraded protection for vehicle hire-purchase and leasing customers, introducing new criteria effective 1 June 2026 to ensure fair treatment of interest rates, service fees, and customer rights. This is in line with the government's comprehensive policy to resolve household debt problems.
On 15 May 2026, Ms. Lalida Pertwivatana, Deputy Spokesperson of the Prime Minister's Office, revealed that the government is advancing consumer financial protection. The Bank of Thailand has issued Notification No. 55/2568 concerning rules, methods, and conditions for conducting hire-purchase and leasing businesses for cars and motorcycles. This notification was published in the Royal Gazette on 3 December 2025 and key provisions will come into force starting 1 June 2026.
Ms. Lalida stated that the measure aims to make car and motorcycle hire-purchase and leasing services more responsible, transparent, and fair, covering financial institutions, financial business groups, and non-financial business operators alike.
Key provisions effective from 1 June 2026 include setting reasonable criteria for charging interest, service fees, penalties, and other expenses to avoid duplication and exploitation of customers. Business operators must disclose complete, accurate, clear, and up-to-date information so the public understands the cost burden before signing contracts.
Additionally, the rules emphasize fair calculation of service fees and penalties, proportionate refunds if customers cancel services early, support for debtors facing repayment difficulties, and guidelines for advertising and information provision that prevent public misunderstanding.
Ms. Lalida said the government prioritizes reducing the public's financial burden while building a fair and sustainable credit system. These measures will enhance consumer protection, reduce unclear charges, and ensure that hire-purchase and leasing businesses operate nationwide under uniform, transparent, and fair standards.