Supamas is taking firm action regarding the "tissue dumpling" case after a consumer found tissue paper mixed inside fish dumplings bought from a shop near Bueng Kaen Nakhon. She has ordered the Khon Kaen Consumer Protection Board to intensify food safety inspections and fully open civil compensation rights.
On 15 May 2026, Ms. Supamas Isarapakdi, Minister attached to the Prime Minister's Office and supervisor of the Consumer Protection Board (CPB), updated on the progress of the case where a consumer in Khon Kaen reported finding tissue paper mixed inside fish dumplings purchased from a shop near Bueng Kaen Nakhon on 13 May 2026. The incident sparked widespread social media criticism. She instructed Mr. Pradermchai Boonchualue, Ministerial Advisor; Dr. Patcharin Samsiripong, Ministerial Secretary; and Mr. Ronarong Poonpipat, Secretary-General of the CPB, to closely follow up on the facts.
Supamas stated that food safety and consumer rights protection follow government measures emphasized by Prime Minister Anutin Charnvirakul, urging all agencies to collaborate. Upon learning of the incident, she ordered CPB to send a team to the site immediately on the day of the incident and to continuously coordinate with the victim, though contact has yet to be made. Meanwhile, officials visited the Bueng Kaen Nakhon area and found about 15-20 shops selling fried dumplings and 5-7 shops selling steamed dumplings, nearly 30 shops in total. They randomly purchased samples for inspection but found no cases matching the news report. She stressed the importance of quickly contacting the victim to ascertain facts and gather evidence.
Supamas added that food is regulated by a specific agency—the Food and Drug Administration (FDA)—under the Food Act of 1979, which covers cases of “impure food.” The FDA has direct authority to oversee producers to ensure food is hygienic and safe for consumers. Although checking food cleanliness and hygiene is outside CPB’s authority under Section 21 of the Consumer Protection Act of 1979, she ordered CPB to closely coordinate with the FDA for thorough and swift inspections. If consumers suffer damages, they can file complaints and seek civil compensation through CPB immediately. This is a key avenue for CPB to protect consumer rights regarding damage remedies. CPB is already prepared to receive complaints and provide legal advice to victims.
"I urge all food businesses to prioritize 'cleanliness' and 'safety' at every step of food production and sale because food concerns public health and lives. If any actions threaten consumer safety, relevant agencies will strictly enforce the law. To consumers, please observe the cleanliness of shops before buying, choose shops that maintain good hygiene, and if you find foreign objects in food, keep the food and packaging as evidence, take photos, and report to authorities immediately. I and the CPB stand firmly alongside all consumers."
Furthermore, if the public encounters food that is unhygienic or unsafe, they can contact the FDA hotline at 1556. Consumers who suffer damages can file complaints at the CPB hotline 1166, via the OCPB Connect application, the website ocpb.go.th, or at the Damrongtham Centers across all provinces.