Supamas led a team to inspect water parks and amusement parks, proactively raising safety standards in three dimensions. She ordered strict action against operators exploiting consumers, declaring that the government will not neglect the safety of people's lives and property.
At 10:00 a.m. on 11 June 2026, Ms. Supamas Isarapakdi, Minister attached to the Prime Minister's Office and overseer of the Office of the Consumer Protection Board (OCPB), led a delegation to inspect the safety standards of rides and water parks at Siam Amazing Park in Bangkok. They were accompanied by Mr. Pradermchai Boonchuaylue, advisor to the minister; Mr. Ronarong Poolpipat, Secretary-General of the OCPB; along with representatives from the Department of Public Works and Town & Country Planning, the Crime Suppression Division, the Office of Health, and Khan Na Yao District Office.
Ms. Supamas stated that amusement parks and water parks are venues heavily used by children and youth, so operators must strictly comply with laws and safety standards. This includes annual building inspections covering structures, electrical systems, fire prevention systems, and emergency exits, as well as annual ride inspections by licensed engineers with results submitted to local authorities. Water parks must also control water quality, filtration, and treatment systems to meet public health legal standards.
"Public safety, especially for children and youth, must come before operators’ business interests. If any neglect of standards is found that risks users’ safety, I will order immediate legal action," she said.
The Minister attached to the Prime Minister's Office added that, based on OCPB complaint statistics over nearly three years, there have been 141 complaints related to water and amusement parks, with 121 resolved and 20 still in progress. These complaints cover ride safety, unfair charges, false advertising, and water quality. She instructed the OCPB to enhance consumer protection proactively in three dimensions: strict law enforcement, rapid victim protection and remedy, and prevention before incidents occur.
The OCPB will increase joint inspections with relevant agencies, enforce labeling laws on equipment and playground rides sold to consumers, and require operators to provide clear warnings about age, height, and health restrictions. Operators must have staff at each ride and lifeguards present at water parks throughout operating hours. Services must be suspended immediately if equipment or rides are found to be substandard and pose risks to consumers.
Simultaneously, the OCPB will monitor consumer exploitation behaviors such as prohibiting outside food and drinks, operating only some rides while charging full fees, exaggerated advertising, hidden conditions in online promotion cards, or charging undisclosed additional fees. Operators are required to clearly display service fees, equipment rental costs, and terms before selling tickets. Any clauses or signs stating "no responsibility for accidents under any circumstances" are deemed unfair and legally invalid. If damages result from operator negligence, consumers retain the right to claim compensation.
"The government will not neglect the safety of people's lives and property. This inspection reaffirms that all operators must seriously raise safety standards, transparency, and responsibility to consumers," she emphasized.
However, if the public experiences unfair treatment or encounters unsafe rides, they can file complaints via the OCPB hotline at 1166 or the OCPB Connect application.The website ocpb.go.thand the Damrongtham Centers in every province.
