Supamas revealed progress in the case of contractor "Chang Nueng Wan Jeab." The Consumer Protection Board is suing on behalf of consumers who were victims of the contractor abandoning work, seeking to recover nearly 600,000 baht. She vowed to pursue the matter to the end and is expediting consideration of complaints from other victims.
9 July 2026 GMT+7 Ms. Supamas Isarapakdee, Minister attached to the Prime Minister’s Office, disclosed that on 6 July 2026, as Chair of the Consumer Protection Board, she chaired the 4/2026 meeting of the Consumer Protection Board (CPB). Attending the meeting were Mr. Pradermchai Boonchuaileua, Advisor to the Minister attached to the Prime Minister’s Office, Ms. Patcharin Samsiripong, Secretary to the Minister, and Mr. Ronarong Phulphipat, Secretary-General of the Consumer Protection Board. The board resolved to pursue civil litigation on behalf of consumers against a contractor known as "Chang Nueng Wan Jeab," who took payment for house construction but abandoned the work. The victims had previously complained on the "Hon Krasae" TV program in June.
This action continues the policy of Prime Minister and Minister of Interior Anutin Charnvirakul, who instructed all agencies to protect citizens from exploitation and ensure swift justice. Ms. Supamas ordered the CPB to coordinate with police and Damrongtham centers to track all victims and provide assistance. In this case, the CPB received 25 consumer complaints. The contractor had advertised house-building services on Facebook, took payments, but only partially completed construction before abandoning the job.
At this meeting, the board initially agreed to assist two victims. The first had paid 746,500 baht out of a contract price of 935,000 baht—about 79%. The board resolved to sue to recover 525,800 baht representing payment beyond completed work. For the second victim, who had a signed acknowledgement of debt but defaulted, the board agreed to sue for the remaining 70,000 baht plus legal interest for both consumers.
"A house represents a family’s lifetime savings. When someone pays nearly everything but only receives a steel frame and concrete floor in return, imagine the pain. The CPB meeting resolved to sue on behalf of the consumers. Victims do not need to hire lawyers or pay fees. The CPB will handle the case to completion. I have instructed the CPB to expedite consideration of complaints from other victims in the same case to cover all of them," she said.
The home construction business is regulated by contract law, and this contractor operates under the Consumer Protection Act B.E. 2522 (1979). Thus, the CPB has authority under Section 39 to pursue litigation on behalf of consumers at no cost to victims. She urged the public planning construction to verify contractors’ backgrounds before signing contracts, pay in installments based on actual work done, avoid excessive advance payments, and keep proof of money transfers. If exploited, citizens can file complaints via the CPB hotline 1166, the OCPB Connect app, the website ocpb.go.th, or Damrongtham centers nationwide.
