“Supamas” is applying the Lemon Law approach by directing the Office of the Consumer Protection Board (OCPB) to inspect electric vehicle showrooms across the country. If incomplete labeling is found, legal action will be taken immediately to protect consumers and ensure they receive complete information when choosing to buy electric vehicles.
On 11 July 2026 GMT+7, Ms. Supamas Isarapakdi, Minister attached to the Prime Minister’s Office and overseer of the Office of the Consumer Protection Board (OCPB), announced that she has assigned Mr. Pradermchai Boonchuaileua, Advisor to the Minister attached to the Prime Minister’s Office; Dr. Patcharin Samsiripong, Secretary to the Minister; and Mr. Ronarong Poolpipat, Secretary-General of the OCPB, to monitor and tighten inspections of electric vehicle (EV) sales nationwide. She emphasized that businesses must correctly and fully display labels and important vehicle information in compliance with legal requirements. Officials have been ordered to conduct ongoing inspections of showrooms and sales points, starting in Bangkok and its metropolitan area, before expanding to other provinces. Any violations or incomplete information displays will be met with immediate legal enforcement.
Ms. Supamas stated that this initiative continues the government’s policy under Prime Minister Anutin Charnvirakul, prioritizing consumer protection for high-value goods that directly affect citizens’ expenses. With growing popularity of electric vehicles, which are high-value items, consumers must receive accurate, complete, and sufficient information to make informed decisions—covering vehicle details, battery performance, warranty duration and conditions, and other legally required key information. The OCPB will work closely with the Thai Industrial Standards Institute (TISI) and the Department of Land Transport to raise the standards of electric vehicle information disclosure comprehensively, covering product standards and vehicle registration, ensuring consumers get correct and complete information before purchasing.
“Electric vehicles are high-value products, and each purchase decision impacts long-term usage and expenses for citizens. Consumers must receive complete, accurate information without misunderstanding, enabling confident comparison and purchase decisions. Labeling as required by law serves as a consumer protection mechanism from the outset of the purchase process.”
Ms. Supamas added that this effort also prepares for alignment with the draft Product Liability Act, known as the Lemon Law, which has passed its first reading in the House of Representatives and is currently under parliamentary consideration. Its goal is to enhance consumer protection for high-value products, such as vehicles, to ensure greater fairness. Meanwhile, the OCPB will fully enforce existing laws, including the Consumer Protection Act B.E. 2522 (1979) concerning labeling and advertising.
“Full disclosure of information is the foundation of fairness in buying and selling. I want Thailand’s electric vehicle market to grow based on genuine consumer confidence. I urge consumers to check vehicle labels and information documents thoroughly before purchasing, especially battery warranty terms. If consumers find incomplete information or feel exploited, they can file complaints through the OCPB hotline 1166, the OCPB Connect app, the website ocpb.go.th, or any Damrongtham centers nationwide.”