Good news for car users: Supamas has launched an automotive E-book covering electric vehicles (EVs) and used cars to close gaps related to defects, abandonment, and sharp price declines. The public can study and download the E-book from the Office of the Consumer Protection Board (OCPB) website or the OCPB hotline 1166 at any time.Tags: [electric vehicles, used cars, consumer protection, E-book, defects, price decline]
On 25 July 2026, Ms. Supamas Isarapakdi, Minister attached to the Prime Minister's Office and overseer of the Office of the Consumer Protection Board (OCPB), revealed that she had assigned Mr. Pradermchai Boonchuala, advisor to the Minister attached to the Prime Minister's Office; Dr. Patcharin Samsiripong, secretary to the Minister; and Mr. Ronarak Pulphiphat, Secretary-General of the OCPB, to implement assertive proactive measures to resolve issues affecting consumers who use vehicles, especially the rapidly growing electric vehicle (EV) market.Tags: [Supamas Isarapakdi, OCPB, consumer protection, electric vehicles, government action]
Recently, a major positive development for car enthusiasts and EV users nationwide has emerged. The OCPB has compiled valuable information for vehicle users and announced the launch of a comprehensive E-book guide covering labels for both new and used vehicles, including electric cars. This guide aims to provide transparent information to buyers, clear doubts, and protect consumers from exploitation in the evolving automotive market.Tags: [E-book launch, electric vehicles, used cars, consumer information, transparency]
Ms. Supamas stated that data from the OCPB and the Consumer Organizations Council reflect over 1,300 complaints nationwide from EV users. The main concerns causing the most consumer anxiety are threefold: defective vehicles, abandonment after service centers close, and rapidly fluctuating, sharply declining resale prices.Tags: [consumer complaints, electric vehicles, defects, service abandonment, price volatility]
The creation of the automotive and EV label E-book serves as a crucial tool for modern consumers to access in-depth information before making a purchase. The guide is organized into easy-to-use, powerful, and comprehensive categories as follows:Tags: [E-book, consumer tool, vehicle labels, information access]
1. New Electric Vehicle Label Hub (EV Hub): This consolidates information on all new EV models from every brand in one place, allowing prospective buyers to review and compare specifications, performance, and key features clearly, avoiding sales exaggerations.Tags: [EV Hub, new electric vehicles, specifications, comparison]
2. Standards for New Vehicle and EV Labels: This section compiles OCPB announcements requiring operators to disclose technical details such as battery information, driving range per charge (with clear testing standards like WLTP or NEDC to prevent false advertising), prices, and warranty conditions.Tags: [label standards, technical details, battery info, driving range, warranty]
3. Solutions for the Used Car Market (including used EVs): This unlocks concerns of those wishing to buy used cars by providing clear, transparent, and verifiable vehicle history information, reducing risks of being misled, and ensuring operators comply strictly with labeling laws.Tags: [used car market, vehicle history, transparency, legal compliance]
“In addition to the E-book serving as a pre-purchase information guide, the OCPB enforces legal provisions under the Consumer Protection Act of 1979, designating EVs and all vehicle types as label-controlled products. Showrooms or manufacturers that fail to display labels, conceal important information, or obscure details face penalties of up to six months imprisonment, fines up to 100,000 baht, or both. The public can be confident that the government, led by Prime Minister Anutin Charnvirakul, is actively working and integrating all relevant agencies to address the problem comprehensively from start to finish,” Ms. Supamas said.Tags: [legal enforcement, Consumer Protection Act, penalties, government action, Anutin Charnvirakul]
The public can study and download the automotive and electric vehicle (EV) purchase information E-book from the OCPB website at www.ocpb.go.th or inquire further by calling the OCPB hotline 1166.Tags: [E-book download, public access, OCPB, consumer support]