The government spokesperson invited people to use “Notify the State” on the State Channel app to report investment scams and online money transfer fraud, providing a one-stop solution that connects directly to responsible agencies.
On 16 Aug 2026 GMT+7, Ms. Ratchada Thanadirek, spokesperson for the Prime Minister’s Office, stated that online threats and issues take many forms, including frauds involving money transfers and investments, theft or leakage of personal data, fake websites, pages, or accounts, as well as problems from online trading and platforms. Currently, government agencies have various reporting channels according to their missions, which causes some citizens to ask, “Where should I report this?” In some cases, people don’t know where to start or must submit reports through multiple channels.
Recently, the Digital Government Development Agency developed the “Notify the State” service within the “State Channel” app as a centralized reporting channel for the public, eliminating the need to search for which agency is responsible. As of now, the State Channel app has accumulated 49,545,109 downloads.
To report, simply go to“Notify the State,” select the problem type and provide details about what happened. The system then routes the report to the responsible agency’s receiving channel for further processing.“Notify the State” is not a consolidation of all agencies’ reporting systems into one but rather a central connector that allows citizens easier access to various agency systems. Instead of citizens needing to know in advance where to report, they simply report the problem to the state and let the state handle the follow-up.
Currently, the system connects cyber and online threat reporting from relevant agencies: the National Cybersecurity Committee (NCSC) for cyber threats such as fake Line accounts, websites, impersonation online, and fake Facebook accounts; the Electronic Transactions Development Agency (ETDA) for issues related to online trade, illegal websites or pages, and digital platform problems.
Meanwhile, the Technology Crime Suppression Division (TCSD) currently supports tracking cases and receiving additional information for complaints already filed online by citizens and will soon accept reports of online crime issues as well.
Additionally, “Notify the State” has expanded connections to other issues such as complaints about public service, reports of child and domestic violence, problems concerning the homeless, level 3 or higher public disasters (national-scale disasters requiring resource mobilization from multiple agencies), and local administrative organizations’ reports. This allows citizens to access government problem-solving channels from a single starting point more conveniently.
“The Prime Minister wants citizens to be able to seek help from the government without having to remember multiple hotline numbers. The government’s role is to ensure that the issue reaches the responsible agency as easily and quickly as possible. Going forward, we will develop agencies’ reporting systems to connect more comprehensively, enabling the government to see an overall picture of the problems citizens face—the types, locations, frequency, and trends of increasing issues—to prioritize, implement solutions, monitor results, and detect problems that may escalate sooner,” Ms. Ratchada said.