The era of photocopying documents is over as the government advances the "no document copy required" measure for public services, linking 58 data items through the Government Data Exchange (GDX) with a one-year target to reduce both time and costs while elevating digital government services.
On 15 September 2026 GMT+7, Ms. Lalida Pertwiwatthana, Deputy Spokesperson of the Prime Minister's Office, disclosed that the government is moving to reduce citizens' burdens in dealing with public services by promoting a "no document request from citizens" approach for 58 important documents through the Government Data Exchange (GDX). This enables government agencies to verify and use data among themselves instead of requesting document copies from the public.
The proposal covers frequently used documents such as ID cards, house registrations, marriage and divorce certificates, birth and death certificates, land and building ownership documents, corporate certificates, and driver's licenses. The goal is to complete data linkage within one year from the Cabinet's resolution date.
Ms. Lalida stated that the implementation is divided into two phases: 31 documents with data already available through GDX must be connected and used to replace document requests within 6 to 12 months, while the remaining 27 documents lacking GDX data services will be linked within one year.
The government also plans for the Digital Government Development Agency (Public Organization) and the Ministry of Interior's Department of Provincial Administration to accelerate linking GDX with the Linkage Center. This will allow government agencies to access civil registration data through a single channel, reducing duplication and confusion in data linkage between agencies.
To drive this measure, 163 government agencies will survey their readiness, review related laws, regulations, and practices, and require frontline staff to use digital systems to verify data instead of requesting document copies. They will also clearly inform the public about the changes.
If any agency continues to request documents already linked via GDX, the Office of the Public Sector Development Commission will coordinate corrections within 15 days and monitor compliance. Failure to comply within the timeframe may affect performance evaluations of agency heads and potentially lead to disciplinary issues under relevant laws if there is no valid reason for non-compliance with the law or Cabinet resolution.
"The goal is that citizens should not have to bring document copies that the state already holds when applying to government services. Data linkage for shared use among agencies will reduce time, costs, and procedures, making public services more convenient and digital," Ms. Lalida said.
Furthermore, data linkage will be conducted under central government standards, emphasizing cybersecurity and personal data protection to ensure citizens receive services that are convenient, fast, and secure.