Former Thai Airways crew members have petitioned the parliamentary Labor Committee to investigate severance pay and benefits, demanding clarification on unpaid wages, severance, and lost entitlements.
On 23 Sep 2026 GMT+7, representatives of former flight attendants from Thai Airways Public Company Limited submitted a letter to the Chair of the Labor Commission of the House of Representatives, requesting an investigation into severance pay and related benefits after reporting prolonged impacts from management and organizational restructuring.
The complaints submitted by the former employees' representatives requested examination of several issues, including:
1. Retirement age: According to the complaint, Thai Airways requires flight attendants over 55 years old to leave their positions, citing it as a department-specific rule. However, employment contracts and personnel regulations may allow working until age 60. There is no confirmed documentation clarifying which rule applies, prompting a request to verify fairness and correctness.
2. Calculation of compensation and wages: The complaint states that some former employees worked on public holidays as scheduled flights but did not receive additional pay. There are also allegations of unpaid annual leave and unclear calculations of accrued leave or vacation days through the company’s internal computer system. These matters are currently under review by relevant authorities.
3. Suspension of benefits: The complaint alleges that when employees exercise legal rights or pursue labor claims, the company orders suspension or revocation of employee flight ticket benefits. The representatives view this as potential retaliation or harassment and have requested fact-finding, though there is no confirmation of these allegations by authorities yet.
The representatives noted that some employees worked throughout the COVID-19 pandemic, helping to sustain airline operations. After organizational restructuring, issues remain regarding unpaid wages, severance, and benefits requiring explanation. Their main demand is for the Labor Commission to investigate related facts and data, and to monitor labor rights processes to ensure compliance with laws and transparency.
These allegations are based on complaints from former employee representatives and have not yet been conclusively confirmed or adjudicated by relevant authorities.
