Chadchart apologized to the public regarding an incident where a staff member in Lat Krabang harshly scolded an elderly man until he cried because he did not understand how to register for relief online. He emphasized that such behavior must not happen again and instructed staff to speak kindly. Plans include recruiting external volunteers, such as students, to assist, and preparing to clean Khlong Chan canal. The Lat Krabang situation will be monitored, with expectations to see clearer progress within two days.
At 10:50 a.m. on 3 Oct 2026 at the Department of Disaster Prevention and Mitigation, Governor Chadchart Sitthiphan addressed the case of an elderly man who cried after being scolded by officials for not understanding the online flood relief registration system. He said he had already instructed staff to speak politely to the public and to prevent such incidents. He apologized to citizens if any mistakes or misunderstandings occurred, whether in information handling or staff behavior, and urged everyone to help the public as best as possible. When asked about the complex registration steps causing difficulties for many elderly people, Chadchart said helpers must assist, with shelter staff providing support.
Chadchart explained that since the goal is to make the process as online as possible, elderly people and those not skilled with technology will need assistance from staff. However, staff are burdened with many responsibilities caring for affected residents. Therefore, he ordered to try bringing in external helpers, such as students, to increase capacity and facilitate registration. The initial registration involves two types: government registration and damage reporting, which can be complex regarding damage types. The goal is to make the process as convenient as possible for citizens.
When asked about the water situation in Lat Krabang and Romklao areas and the impact of installing booster pipes, Chadchart said there are about 16 pumps already installed around Lat Krabang, which had malfunctioned due to flooding but have mostly been restored. Four booster pipes began pumping on 2 Oct and by the morning of 3 Oct water levels had dropped about 10 centimeters. However, pumping is limited at night to avoid noise disturbance. More equipment will be installed gradually. Initially, water reduction is slow because the area is large, but as levels drop, the rate of decrease will accelerate.
Asked about the expected rainfall from 4 to 10 Oct and its impact on Lat Krabang, Chadchart said forecasts predict around 30 millimeters, without specifying areas. Compared to the amount of water already reduced, this should not cause significant problems. He believes the impact will be limited as rainfall is not continuous throughout the day.
When asked if residents will soon be able to travel in and out normally, Chadchart said they will assess the situation today, but the team expects visible progress in 2 to 3 days. Cleanup at Khlong Chan has begun. However, several villages in Saphan Sung district, such as Muang Thong Garden and Pruksachat villages, still have flooding problems due to difficult drainage. Efforts to resolve these issues are ongoing.
Regarding criticism of the monkey cheek flood retention project and whether it discourages him, Chadchart said he is not discouraged and will provide clarifications. The project has been thoroughly studied with known pros, cons, and suitability. Initially, he was concerned because it was linked to royal initiatives, but it is a separate BMA project devised after major flooding. Of six projects proposed, four were canceled after detailed review, finding better alternatives. This approach is academically based, and he suggested reviewing the details carefully.