The Department of Disaster Prevention and Mitigation (DDPM) stated that disaster relief funds are currently at the local government level for damage assessment. Apologies were issued for duplicate notifications from the Digital Government Development Agency (DGA) system. The department confirmed no data leakage or hacking occurred and that corrective measures are underway.
At 10:00 a.m. on 4 October 2026, Ms. Sirithorn Somsuwan, Director of Public Relations at the DDPM, held a press briefing at the Government House's Flood Situation Information Center. She explained that the first part of assistance, advance government funds per Ministry of Finance emergency regulations, is now in the stage where local administrative organizations (LAOs) are surveying damage, compiling lists, and will convene the District Disaster Assistance Committee to utilize funds under the provincial governor's authority.
Initial assistance expenses covered by the advance government funds include:
The second part consists of funds per Cabinet resolutions to assist disaster victims during the 2026 rainy season.
There have been inquiries from citizens who registered via the “Thang Rat” app reporting that after entering their information, the system indicated their address was not within the designated assistance zones. The DDPM and DGA began registration from 2 October 2026, 8:00 a.m., progressively opening access in areas officially declared as disaster zones. This phased rollout caused some areas still pending system activation to experience access issues during early use.
Currently, the registration system via the Thang Rat app is fully operational for all 65 provinces eligible for assistance, including all 50 districts of Bangkok. As of 4 October 2026, 8:30 a.m., there are 851,547 registered flood relief applicants, with Bangkok leading at 371,775 registrations, followed by Samut Prakan at 122,786, Pathum Thani at 105,525, and Chachoengsao at 34,604. The DDPM will expedite relief efforts according to these steps.
Regarding inquiries about duplicate registrations under the same house number, the system uses the house registration number as the primary identifier. If multiple residents from the same house submit applications, the system will flag that this address has already applied for relief.
For those unable to use the online system, including elderly, patients who are heads of households, or residents unable to travel to district offices, Bangkok authorities have coordinated with the DDPM to deploy staff to assist with registration for both advance government funds and Cabinet resolution funds at temporary shelters.
Thus, only individuals listed on the house registration for that residence may apply. If a second person attempts duplicate registration for the same address, the system will prevent it. Those wishing to verify registration status should visit their local district office or local administrative organization to check records and clarify facts for that household.
Ms. Sirithorn added that following reports last night of repeated alert messages from the system linked to DGA, both the DDPM and DGA held urgent discussions. The repeated alerts were system notifications sent to the same recipients. There was no data leakage, and the DGA system was not hacked.
The issue is currently being resolved. The DGA suspended data transmission at 10:00 p.m. last night, though some messages queued overnight were still delivered this morning to citizens' mobile phones with the application installed. The DDPM, Bangkok authorities, and DGA are urgently investigating and addressing the cause, expecting normal system operations to resume soon. Apologies were extended to the public.