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The government revealed ongoing efforts to combat online crime, having frozen over 1 million fraudulent accounts, reducing losses from online scams by more than 42%, or nearly 2.8 billion baht.
On 14 Nov 2026 GMT+7, Ms. Ploytale Laksamee Sangjan, Deputy Spokesperson of the Prime Minister’s Office, stated that the government is accelerating prevention and suppression of technology crimes through three approaches: integrating agencies via the AOC 1441 center linking the police, DSI, Anti-Money Laundering Office, Bank of Thailand, and the SEC to swiftly freeze suspicious accounts, successfully suspending over 1 million fraudulent accounts.
Operational results show that losses from online scams decreased from 6.577 billion baht during January–May to 3.801 billion baht in June–October 2026, a drop of over 42% or nearly 2.8 billion baht, reflecting the tangible impact of enhanced prevention and suppression measures.
Ms. Ploytale explained that despite the government's continuous efforts, criminals still use technology to cause damage to citizens’ assets and undermine confidence in the digital economy. This is especially true as online shopping and services have become part of daily life for working-age people. Data from the Ministry of Digital Economy and Society (DES) via AOC 1441 from 1 Nov 2023 to 30 Oct 2026 shows that scams involving online goods or services caused total losses of 4.798 billion baht, with the 20–49 age group consistently the most victimized, accounting for 72.97% of all such cases.
The government advises the public to shop online safely by following the principles: “Don’t believe, don’t rush, don’t transfer money, and verify before buying.” Online shopping helps working people save time and access a wide variety of products, but convenience must be balanced with caution as scammers can create fake stores and credible-looking information. If you suspect fraud or become a victim, promptly report to the AOC 1441 hotline to suspend accounts immediately, and gather evidence to report through the appropriate channels.