CP All apologizes for the controversy involving a store employee displeased with a customer standing and staring during the hot food warming process. The company promptly investigated and disciplined the employee according to company policies, while also emphasizing service standards.
On 15 Jan 2026 GMT+7, a clip circulated on social media showing an incident at a convenience store where an employee was unhappy with a customer staring at them during the hot food warming process.
The latest update: CP All has issued a statement regarding the incident, expressing sincere apologies to customers. Upon learning of the matter, the company immediately investigated and disciplined the employee according to company regulations, and reaffirmed its service standards to deliver the best experience to all customers.
The company thanks everyone for their feedback and suggestions, which help improve our services further.