How to Verify Identity on Paotang App and Register for Thai Chuey Thai Plus: Solutions for Facial Scan Issues

Paotang identity verification How to do it: guidance on preparing to register for "Thai Chuey Thai Plus," addressing questions and solutions for facial scan failure, device changes, new phone numbers, and eligibility.

Prepare to register for the "Thai Chuey Thai Plus" project to overcome the crisis together, aimed at assisting people affected by the energy crisis caused by conflicts in the Middle East, to ease expenses and maintain purchasing power.

The program sets registration for the general public to receive benefits. "Thai Chuey Thai Plus (60/40)" Offering 30 million rights. Via the Paotang app. By tapping the banner for the "Thai Chuey Thai Plus (60/40)" project only, from 25 to 29 May 2026, 06:00 to 22:00 daily (until all rights are allocated).

"Thai Chuey Thai Plus" eligibility check for registration.

1. Must be a Thai national aged 18 or older on the registration date.

2. Must have a national ID card.

3. Must not be suspended or required to repay funds from government projects including (1) Half-Half Program phases 1 to 5 and (6) Half-Half Plus Program.

5. Must not hold a state welfare card according to the Ministry of Finance database as of 18 May 2026.

How to register for Thai Plus.

Registration is open from 25 to 29 May 2026 (06:00 - 22:00) until 30 million rights are filled or until the last day on 29 May 2026, whichever comes first, divided into two cases as follows.

1. Registration for "Thai Chuey Thai Plus" for those who have previously used the Half-Half Plus rights.

• Open the Paotang app and select the "Thai Chuey Thai Plus (60/40)" project banner.
• Read project details then press the "Register" button.
• A message confirming rights and start date will appear; press "OK."
• On the Paotang app, select the "Thai Chuey Thai Plus (60/40)" banner; the main project page shows the available rights.

2. Registration for "Thai Chuey Thai Plus" for those who have never used the Half-Half Plus rights.

• Open the Paotang app and select the "Thai Chuey Thai Plus (60/40)" project banner.
• Read project details then press the "Register" button.
• Check eligibility; results will be available via SMS and app notification within 3 days.

When will results be known after registering for "Thai Chuey Thai Plus"?

After confirming acceptance of rights on the Paotang app, the system notifies registration results as follows.

• People who have used Half-Half Plus rights will receive immediate notifications on the Paotang app after registration.
• Those who have never used Half-Half Plus rights will receive SMS notifications on the Paotang app approximately 3 days after registration.

How to use the Paotang app and link the G Wallet account.

The "Thai Chuey Thai Plus" project requires registration and use exclusively via the Paotang app, with answers to common questions as follows.

1. Which mobile operating systems support the Paotang app?

• Smartphones running Android version 10.0 or higher and iOS version 15.0 or higher.

2. If someone previously had Half-Half Plus rights but deleted the Paotang app and changed their phone number, can they still receive "Thai Chuey Thai Plus (60/40)" rights?

• They can receive the rights by registering and verifying identity again for the G Wallet service on the Paotang app.

3. If someone had Half-Half Phase 5 rights but deleted the Paotang app and changed their phone number, can they access the app to use "Thai Chuey Thai Plus (60/40)" rights?

• They can register and use the Paotang app normally by activating the G Wallet service and confirming project participation rights.

4. If a person changes their first or last name, will the name shown on the G Wallet reflect the old or new name?

• If the name changes, the G Wallet will display the new name, but this will not affect government program rights since they are linked to the 13-digit ID number.

5. What channels are available to verify identity to link the G Wallet on the Paotang app?

• Currently, the only method to verify identity for G Wallet on the Paotang app is facial scan verification.

5. What to do if facial scan verification fails?

If facial scan fails, people can verify identity via the following channels:

• Any Krungthai Bank branch with a valid ID card.
• Krungthai Bank ATMs capable of identity verification with a valid ID card.

How to verify identity on Paotang while waiting to join "Thai Chuey Thai Plus".

To prevent misuse by non-cardholders, recipients must prove their identity as required by the "Thai Chuey Thai Plus (60/40)" project, using their national ID card via Krungthai Bank channels including:

• Krungthai Bank branches by requesting staff assistance for identity verification.
• Automatic Teller Machines (ATMs) bearing the Confirm ID logo of Krungthai Bank.

Except those who have already verified identity with government projects or Krungthai Bank channels before.

How to verify identity at Krungthai Bank ATMs.

For those registering for "Thai Chuey Thai Plus" who fail identity verification on the Paotang app, they can verify at Krungthai Bank's gray ATMs as follows.

Identity verification at Krungthai Bank ATM: screen without buttons at bottom.

1. Tap the blue bar on the screen to select services (no ATM card required).
2. Select "Identity Verification/Welfare Rights."
3. Select "Krungthai Bank Identity Verification."
4. Press "Acknowledge and Certify" owner identity verification.
5. Select "Consent."
6. Insert national ID card and press "Next."
7. Wait for data verification.
8. Select "End identity verification transaction," remove ID card, and continue on the Paotang app.

Identity verification at Krungthai Bank ATM: screen without buttons at bottom.

1. Select "ID Card Transactions" (no ATM card required).
2. Select "Identity Verification Service."
3. Press "Acknowledge and Certify" owner identity verification.
4. Select "Consent."
5. Press "Next."
6. Insert national ID card and press "OK."
7. Wait for data verification.
8. Select "End identity verification transaction," remove ID card, and continue on the Paotang app.

Check Krungthai Bank service points for guidance on registering for "Thai Chuey Thai Plus."

Krungthai Bank announced special service points to assist citizens and merchants wishing to join the "Thai Chuey Thai Plus 60/40" project on Saturday and Sunday, 23-24 May 2026.

They offer registration and app assistance for Paotang and Thung Ngern apps. Merchants wanting to register for Thung Ngern but without a Krungthai Bank account can open one at department store branches. Check service points and hours here (Click)

Reference:Thai Chuey Thai Plus