The Student Loan Fund clarifies that borrowers who have salary deductions will not see an immediate decrease in their debt balances on the app due to ongoing system upgrades. It assures that no money is lost and borrowers retain their legal rights.
On 2 July 2026, Anchalee Phurivitwatana, Deputy Manager of the Student Loan Fund, acting as Fund Manager, revealed, “Currently, the Student Loan Fund is upgrading its debt payment system, causing temporary delays in updating debt reductions within the system.”
All borrowers enrolled in the salary deduction system through their employers will not be affected or lose any legal rights. The system will retroactively record payment dates to match the actual salary deduction dates. While waiting for data updates and debt balance adjustments in the system, borrowers can check employer payment submissions via the Student Loan Fund Connect app. By selecting the Services menu and then Past Payment Records, payment information will be displayed within three business days from the date the employer submits the payment.
The Student Loan Fund assures borrowers that money deducted by employers and submitted for loan repayment is not lost. The fund will update payment data sequentially and record payment dates according to the actual deduction dates to fully preserve the legal rights of all borrowers.
The Student Loan Fund apologizes for any inconvenience caused and thanks all borrowers for their cooperation during this system upgrade period.”