The Embassy of Italy in Thailand issued a statement apologizing to the Thai people and condemning a group of tourists for inappropriate conduct, noting that this does not represent the Italian population as a whole.
Following a heated online controversy after a Thai woman posted a clip showing an incident on the BTS Skytrain, where she had approached a group of young Italian tourists making loud noises but was met with rude behavior, which greatly upset Thai social media users.Read the news: Heated drama over “Italian youth gang” loudly disturbing BTS; Thai woman warned them but was insulted with offensive language.)
Most recently, on 25 Jul 2026, the official Facebook pageEmbassy of Italy in Bangkokof the Embassy of Italy in Thailand released a trilingual statement expressing regret over the incident.
The statement said the Embassy of Italy in Thailand expresses deep regret over the incident and strongly condemns the inappropriate behavior of a group of young Italian tourists visiting Thailand on a school study tour, as shown in the video circulating on social media.
The Embassy sincerely apologizes to the Thai people and everyone affected by the discomfort or concern caused by the incident. Italians deeply appreciate the values upheld by Thai society regarding respect for others, politeness, and harmonious coexistence—values that the Italian Republic likewise holds in high regard.
The inappropriate behavior of this group of young tourists does not represent the Italian people overall and cannot be considered reflective of the mutual respect, friendship, and courtesy that form the foundation of the longstanding relationship between the Kingdom of Thailand and the Italian Republic.