The BTS controversy ended well as Italian students and their caregiver apologized to the victim, admitted fault and inappropriate behavior. Police issued fines, and the victim requested the matter be closed, appealing for society to stop harassment of the group.
On 25 July 2026 GMT+7, reporters stated that the heated argument on the BTS Skytrain, which sparked online criticism, has been resolved after the Italian students and their caregiver met the victim at Samre Police Station to apologize and clear misunderstandings. They acknowledged their inappropriate actions while police proceeded with fines under the law. The victim and family forgave them and asked society to stop harassing the students, who are scheduled to continue their study visit in Thailand.
The previous evening at Samre Metropolitan Police Station, Miss Sugus, the victim of the BTS dispute involving five Italian youths and one caregiver, whose incident was shared on social media, filed a complaint against the six people on related charges.
Later, investigators summoned the six accused, their caregiver, and an interpreter to meet the victim for a reconciliation session around 22:30, which lasted over an hour.
During the talks, the Italian students and caregiver expressed sincere regret and apologized to the victim, admitting their behavior was inappropriate. Both sides agreed to end the dispute without pursuing legal action and consented to delete all photos and videos of the incident from phones and social media.
The students’ caregiver expressed sorrow over the incident and affirmed the students’ respect for Thai culture and traditions. They said the incident would be a lesson to prevent future occurrences and acknowledged that all five youths and the caregiver shown in the video deeply regretted their actions.
Miss Sugus, the victim, said she recognized the sincerity and remorse of the other party and believed those who admit fault and apologize deserve a chance. She emphasized her complaint aimed to protect her rights and dignity and to remind visitors to Thailand to respect Thai rights, culture, and social etiquette, before asking for the matter to end here.
Meanwhile, Mr. Praphat, the victim’s father, said during the discussion he explained Thai culture and manners to the other party. He thanked the public for supporting his family and requested society to refrain from harassing or blaming the Italian students, as all have shown remorse and are scheduled to continue their study activities in Thailand for several more days.
Initially, investigators charged five accused individuals with "public insult" and fined each 1,000 baht. The person shown giving the middle finger in the video faced an additional charge of "conduct unbecoming in public" with a total of two charges and a fine of 2,000 baht. The legal procedures were followed, and the dispute was officially resolved.