An outspoken doctor raised his hands in apology, citing work stress that led to clashes with patients but insisted he intended to provide the best care. He denied belittling the 30-baht healthcare scheme, affirming that both he and his grandmother use the benefit. He humbly accepted advice to improve himself and his conduct during treatment sessions. Tags: [doctor apology, healthcare rights, patient care, work stress, 30-baht scheme, public health, Thailand]
On 6 Sep 2026 GMT+7, reports emerged about a young female patient with chronic kidney disease who sought help from Lieutenant Colonel Dr. Thanakrit Jit-areerat, chair of the Special Subcommittee on Patient Referral Cases of the National Health Security Office (NHSO). She complained that a doctor at a clinic verbally abused, threatened, and exacerbated her condition during a request for a referral letter, even cursing that she would die before age 40. Evidence included audio clips and chat messages.Tags: [patient complaint, chronic kidney disease, verbal abuse, NHSO, referral issues, clinic investigation]
Lieutenant Colonel Dr. Thanakrit subsequently visited the clinic and spoke by phone with the accused doctor. Upon answering, the doctor broke down in tears, citing stress from receiving angry calls and expressing intentions to quit the profession and become a monk, confident he would not starve due to rental income, as previously reported.Tags: [doctor stress, profession quitting, investigation, emotional response, clinic case]Read the story: Phone conversation with outspoken doctor admits stress from angry calls, considers quitting profession to become a monk.Tags: [news headline, doctor interview, stress, career change])Tags: []
Recently, Lieutenant Colonel Dr. Thanakrit shared a video clip featuring the doctor and his grandmother, who spoke openly to clarify the ongoing controversy.Tags: [video statement, doctor clarification, family support, public response]
The doctor explained that sometimes work causes stress, but he wants to emphasize that all doctors, including himself, are committed to treating patients well. Asked about the 30-baht scheme, he reaffirmed its value, noting that both he and his mother use it for medical care.Tags: [doctor statement, work stress, patient care commitment, 30-baht scheme endorsement]
He encouraged everyone to trust Thailand's education and public health systems, which he described as among the best worldwide, providing excellent healthcare services.Tags: [public health system, education, trust, Thailand, healthcare quality]
He acknowledged that miscommunication can cause hurt feelings and urged understanding that doctors sincerely aim to treat patients as best as possible.Tags: [communication, misunderstanding, doctor-patient relations, empathy]
The doctor admitted that his own stress combined with patients' stress led to emotional clashes. He sincerely apologized for making patients uncomfortable during treatment, saying it was unintentional. He vowed to accept patients' advice and improve his behavior and communication, raising his hands in apology.Tags: [apology, emotional stress, patient care, behavior improvement, communication]
Additionally, the doctor’s grandmother confirmed that she uses the 30-baht scheme to treat chronic conditions like hypertension and diabetes at Bang Phli Hospital, receiving very good care. She also raised her hands in apology on her son's behalf.Tags: [family support, chronic disease care, 30-baht scheme, hospital care, apology]