The hospital clarifies another perspective on the "doctor complaining outside the exam room" drama, which was due to the transfer of X-ray image data from the old Data Center to a new one, assuring that doctors can still access records older than six years through the original system.
Following widespread social media criticism over a drama involving a doctor angrily complaining on behalf of patients outside the exam room, criticizing staff after problems with the X-ray film system caused delays in examinations and patients waiting in vain, the Nakhon Si Thammarat Provincial Public Health Office has ordered a swift fact-finding investigation. The initial problem stemmed from a data transfer.The incident sparked widespread criticism and drama as a doctor complained outside the exam room after issues with the X-ray film system caused patients to wait without being seen.)
Recently, the page "Maharaj Nakhon Si Thammarat Hospital" posted a clarification stating that, according to the video, the hospital transferred X-ray image data from the old Data Center to a new one, moving data spanning five years (2022–2026) from the current system.
Other data, such as lab histories, remain accessible as usual, and if doctors need to view records older than six years, they can access them through the original system (which has not yet deleted data from the old Data Center) using the Soli PACS program, since the old data still exists and has not been erased.
Summary
1. Data from the past six years can be accessed in the new database.
2. For data older than five years that has not yet been transferred, access remains available through the old system.
You can also contact extension 8113 at the X-ray registration office to coordinate with staff stationed at the hospital.
Maharaj Nakhon Si Thammarat Hospital
8 Sep 2026 GMT+7
However, if there are further developments, updates will be provided.
Thanks to the information from the Facebook pageMaharaj Nakhon Si Thammarat Hospital